Delivery Information

We deliver to all areas across the United Arab Emirates.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost. 

Delivery Options

  • Home Delivery - Delivered within 1-2 days. Delivery cost is DHS 30 on accessories or free above DHS 100. Delivery cost is DHS 100 on large items or free above DHS 600. 
Delivery Type Item Value Cost Free Delivery Delivery Time
Parcel Delivery Accessories (small items) Under DHS 100 DHS 30 Above DHS 100 1-2 days
Truck Delivery Large Items Under DHS 600 DHS 100 Above DHS 600 10 days
Ship To Store  Accessories Only No Minimum Free Free Available

 

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

 

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

We deliver to:

  • Abu Dhabi
  • Dubai
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain
  • Al Ain

Home Delivery: Accessories 

Accessories Include: All Apparel, Bedding, Bath, Décor, Cushions, and all items not categorized as White Glove Delivery

White Glove Delivery

Large items include: All Furniture (Outdoor, Home Office, Living Room, Bedroom & Lighting), Storage items, and select Luggage

For more information about our White Glove Service visit our FAQ's page

Cash on Delivery

The cash on delivery option is currently unavailable.

We offer alternative online payment options through debit/credit cards.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 800-74292.

Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

 

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.