Returns & Refund

We are unable to exchange or refund any purchased items as a precautionary measure to mitigate the spread of COVID-19.

Only items which have a manufacturing defect can be returned or refunded.
If you have any queries, please ask the cashier to call the Store Manager to assist you.

You can also visit our website www.alshaya.com, e-mail us at
customerservice@alshaya.com, or call our contact center on 800-SHAYA or 800-74292.